FAQs

How much is counseling? How do I pay?

Each client (or parent/guardian) is responsible for payment at the time of service. Anchor of Hope Counseling is considered an out-of-network provider by insurance companies. You are responsible for contacting your insurance company to find out if you are eligible for reimbursement. We accept, cash, check, and all major credit cards, including HSA & FSA cards.

Rates:

50 minute session: $100

80 minute initial intake session: $125

How do I know it’s time to seek the help of a professional therapist or counselor?

Many problems arise in our lives, and we are equipped to handle most of them. However, sometimes issues come up that we try and try to work out ourselves without much success. If some of the following are true, then it’s probably time to seek help:

-Thinking about or working through the problem takes up a lot of time in your day.

-You aren’t able to sleep as well or your appetite has changed due to this problem.

-This problem is causing you significant emotional distress, embarrassment, or has caused you to avoid people or situations.

-This problems is affecting your work, school or your relationships.

*If you are having thoughts of hurting yourself or someone else, please seek professional help or go to the nearest emergency room, even if the above items are not true.

Can I drop my child off for therapy?

When you bring your child or adolescent to Anchor of Hope, we will plan to work together to support your child, you and your family. You know your child much better than I do! Sometimes our work together will look like pulling a parent/guardian into the beginning, middle, or end of a session. Sometimes that would look like the parent/guardian being present in the therapy room during the entire session. Therefore, Anchor of Hope requires a parent/guardian to be present in the office for the entire session. In addition, this policy helps us to keep your child as safe as possible.

You will tell me everything my child tells you in a session, right?

Because our goal is to support your child and build a trusting relationship with them, there may be times that your child discloses information in a session that is not shared with a parent/guardian. If there is ever a time that the therapist suspects danger to the child or anyone else, the therapist will notify the parent/guardian and proper authorities (if necessary) as soon as possible. If you have more questions about this policy, please contact Kristen Duncan, owner of Anchor of Hope Counseling.

Do you prescribe medication?

Medication can only be prescribed by a licensed medical professional (doctor, nurse practitioner, etc.) Coming to counseling does NOT mean that you definitely need medication. If you are interested in finding out your options for medication, Anchor of Hope can give you the name of some psychiatrists that prescribe medication. Your primary care physician can also prescribe medications that may be helpful.

Many clients find that they do not need medication, and that therapy helps enough. Many others find that therapy combined with medication allows them to make the lasting changes they need in their life. At Anchor of Hope Counseling, we are not experts on medication, but we can support you with whatever decisions you choose regarding your physical and mental health.

How long will it take?

This will depend entirely on your goals, your progress, and your desire to continue. At the beginning of our work together, we will create some goals that we will work towards, and we will reevaluate those goals about 6-8 sessions into treatment. For some, 6-8 sessions is plenty of time. Others may choose to stay in therapy for much longer. However, you are in charge and may discontinue therapy at any time for any reason.

What if I am in crisis? What if my child is in crisis?

Anchor of Hope therapists are not available 24/7 for crisis situations. If you experience a crisis or emergency, you may obtain immediate assistance by calling the Crisis Hotline at 502-589-4313 or 1-800-221-0446, calling 911, or by going to your local hospital emergency room.

What is your cancellation policy?

Because a late cancellation means a therapist is sitting at the office, unable to fill that spot for another client, our policy requires that you cancel 24 hours in advance in order to avoid the full payment for your missed session. Exceptions are made for sickness and other unforeseen circumstances. Please show respect for your therapist and their time.